By managing individual team members’ expectations you can juggle different levels of accountability and achieve the results you want. It all starts with you
Kate Mercer looks at why job descriptions should focus on the results people are accountable for producing, not the activities to be carried out to achieve them.
Team Building – The best way to train your staff to really work as a team, so you're tackling the real issues you have as a leader
As a leader, it’s your job to spot what’s going right. So make it your business to find out. Here are 5 reasons why positive feedback is important.
To improve collaborative working, you need all parties to really listen to one other. Check out this article for three steps to better collaboration.
In this article we look at the learning gap that exists between ‘fun’ group activities and the reality of becoming a better functioning team in the actual workplace. Who do you call if a pipe is leaking? A plumber, right? You don’t call an electrician. And when he turns up, you don’t expect him to build a hypothetical model of the structure of your pipework and work on that, leaving you to sort… read more →
We explain why most ‘team-building’ activities are, at best, a waste of time and, at worst, damaging for your team’s morale. Do you get that sinking feeling when someone (your MD? HR? A keen colleague?) suggests you ‘do some team-building’? Do you have ghastly visions of yourself kneeling on the floor with a bongo between your knees, playing the drums in a conference room? Or building Lego constructions against the… read more →
Do you think about how you could be a more effective leader? Here are 5 pointers for how to empower those around you: Have a vision broad and deep enough to inspire others and allow them to take parts of it and make it their own. Help the group develop a strategy—a plan for getting from here to there, with milestones and goals along the way. Use Command mode sparely.… read more →
It’s easy to spot a really dysfunctional team in an organisation. People are political, don’t support each other, are confrontational, divisive and they don’t actually do what they say they’re going to do. At Leaders Lab we rarely have to deal with a senior team in this state (although we are occasionally asked to get involved as a last resort). In such cases, the team is not just going through… read more →
If you’re a senior executive in professional services it’s unlikely that you yourself are one of the millennials. However if you are a lawyer, wealth manager, estate agent or similar it’s very likely that you will be recruiting and managing this particular generation, born between 1980 and 2000. There’s a danger about making sweeping statements about different generations whether they’re Boomers, Gen X, Gen Y or Millennials. I read recently… read more →