In your world of work, ‘hard skills’ are technical procedures related to your core business. Examples include the latest law, rules and regulations in your area of expertise, or industry. Ironically enough, these ‘hard’ skills are typically easy to observe, quantify and measure. They’re also generally easier to train because most of the time it is actually just knowledge being taught. The facts one learns are generally right or wrong… read more →
You can’t “do” culture change to your organisation. Culture arises from the beliefs and underlying assumptions held by the people in the organisation. Trying to change culture by decree or through training programmes won’t affect people’s beliefs. In today’s guest blog post, Jesse Lyn Stoner explains why. One way to change the culture is to fire a lot of people. That really shakes things up and gets change going –… read more →
What is organisation development and how can it help your business? Here is a simple overview and our answer to the question. With thanks to Koru for the inspiration. No clear direction, management imposing ever tighter controls, increasingly disengaged work force, high levels of politics, stress and sickness, or poor productivity? Your organisation is unhealthy, and heading for a breakdown. If you recognise any of these symptoms, then you might… read more →
Why don't your sales people want to pick up the phone? We look at the reasons why and suggest three ways of tackling these issues when coaching new staff.
Bullying is more widespread in business than you might think. Here are the most common types of bullying behaviour and how to spot bullies in your workplace
Why don’t people want to take accountability at work? Check out this article which shows you how you can build accountability in your business.
Appraisals are indeed a waste of time if what you would rather do is fill in paperwork (and complain about it) than talk to somebody eyeball to eyeball, motivating, acknowledging, coaching and training them face to face. Here we suggest a way you can scrap your appraisal system! What do you think when you hear the word ‘appraisal’? Probably some version of ‘boring’, ‘meaningless’, ‘irrelevant’, ‘bureaucratic’, ‘time-consuming’ etc. Well, we… read more →
Are you an unhappy boss? If you are, you can expect your employees to be unhappy too. Here are 6 ways you can tackle levels of happiness at work which will impact your bottom line. Often places where people are unhappy are places where the leaders are unhappy too. And yet we know that a happy workplace has a positive impact on the bottom line of your business. So where… read more →
We explain why most ‘team-building’ activities are, at best, a waste of time and, at worst, damaging for your team’s morale. Do you get that sinking feeling when someone (your MD? HR? A keen colleague?) suggests you ‘do some team-building’? Do you have ghastly visions of yourself kneeling on the floor with a bongo between your knees, playing the drums in a conference room? Or building Lego constructions against the… read more →
Most important work in organisations is not done by one person in isolation; it most often involves individuals and groups working together. In this article we make four simple suggestions for stopping the finger-pointing and restoring harmony. Why is it so unusual to see individuals and groups working genuinely harmoniously together? And why do some groups stop collaborating, preferring to spend most of their energies finger-pointing the other group? It… read more →