Can you just rely on professional skills to manage a growing organisation?

Do you have a tendency to fall back on professional skills – whether that’s data collection, analysis, re-engineering – to manage your growing organisation? Kate Mercer explains that instead you’ll need a whole new range of more ambiguous and flexible skills to manage attitudes, values and beliefs, and to engage and motivate staff.  I wrote recently about the addiction to over-engineering that can come over the most sensible of SME… read more →