Can you keep the balance as a leader? Managing your tangible and intangible skills

Dealing with breakdowns in attitudes, values and behaviour in your organisation is not hard, but it does require skills such as listening, exploring, sharing, communicating. Here’s why, and how, you need to handle these situations before they turn into a crisis; it’s all about keeping the balance between your tangible and intangible skills. As a leader and manager, you are accountable for the values and attitudes of your organisation, and for how… read more →