Talking Leadership: The secret to being a better listener

The listening gap – the distance between what you hear and what you want to hear. In this next of our ‘Talking Leadership‘ blog posts, senior engineer at Intel, Tony Salvador, shares some strategies for being a better listener.

Listening to both customers and colleagues, and gathering important insights and information on them, is a key ability that successful people possess. This video, taken from the TED series of lectures, explores what it means to to lose preconceptions, to be vulnerable and open to new ideas, and to not be afraid to hear what we’d rather not hear.

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