Scaling up your SME: building a new way of working together

Kate’s actionable insights were truly invaluable to us. We’re an agency of 15 going through a period of growth-related transition. We spent two days mapping out a new team structure, lines of reporting, designating roles and accountabilities for every role, and defining our values, as well as thinking holistically about the business. Perhaps a testament to the great work that Kate does is the fact that we had a check-in three months on to discuss how things had gone and it was very clear that because of a number of implementations that came out of the session, our agency had never been more efficient and organised. Beyond her organisational/business understanding and advice, Kate is a joy to work with and was extremely personable throughout.

Andrew Skinner-Shah, Co-Founder and COO at Nara Communications

As your business grows, the way you lead it needs to grow too. You can no longer rely on that close-knit, ‘family’ feel to keep things running smoothly.

If you’re finding yourself thinking things like:

• “Why does everything end up on my desk?”
• “Why don’t people show more initiative?”
• “Why can’t I get people to do what I need them to do?”

…it’s a sign that your informal way of running things is reaching its limits.

Growing businesses need more structure than start-ups, but that doesn’t mean turning into a corporate machine. In fact, bringing in too many formal systems to an SME usually backfires.

You need just enough structure to keep everyone pulling in the same direction – without losing the energy and agility that made your business successful in the first place.

How I help

I help you and your team step back and look clearly at where you are on your growth journey, and what needs to change next.

We’ll work together to:

• get absolute clarity on what each role is there to deliver – and how you’ll measure it
• explore how to bring your company values to life
• identify simple, practical processes and habits that will make the biggest difference
• tackle the real issues that soak up your time and energy

This isn’t something that gets ‘done to’ your team. You all design it together – so everyone understands it, believes in it, and commits to keeping it alive.

The results you’ll see

• A new generation of leaders ready to step up and take accountability
• A shift from ‘being busy’ to delivering results
• Fewer distractions and less wasted effort
• A solid foundation for future recruitment and succession planning

As your business grows, your leadership style and systems need to grow too – but they can stay true to who you are.

If you’d like to find out how, let’s have a conversation.