Some of our most useful downloads

Learning & Development:

• A chart to help you prioritise urgent and non-urgent tasks
• How to be assertive, not aggressive or passive
• Your ‘Elevator Pitch‘
• How to ask precision questions
• Where do you sit within the 3 levels of accountability?
• What are the levels of client service and what is the personal impact you can have

Organisation Culture:

• What stage is your business at? Download the one-page ‘Where is your company?‘ guide
• A quick Organisation Survey to establish if your organisation needs a health check
• The essential toolkit you need for building a healthy, brilliant organisation
• How do you ensure that employees’ individual contributions actually produce business results? This chart explains how

Leadership:

• A guide to holding more effective one-to-one meetings with your team members
• A brief guide to Counselling, Mentoring and Coaching
• Managing people at different levels of accountability
• How best to delegate
• A diagram to demonstrate situational leadership
• Are you achieving the right balance between ‘managing’ and ‘operating‘?