What are you at work – a coach, a counsellor or a mentor? This article takes a brief look at these three very different roles and explains why it’s critical that you understand what you’re doing. The words coaching, mentoring and counselling are used very freely in management today. But they mean different things to different people. At best, these words mean someone is trying to help; at worst, it… read more →
As a leader, one of the major challenges you will face is how to successfully develop the people in your organisation. Your team will need to be challenged, supported, encouraged to be creative and allowed to show initiative and make mistakes. You need them to be accountable for their performance and you will need to give them the opportunity to ‘step up’ and go beyond expectations. Received wisdom is that… read more →