by Kate Mercer | Oct 22, 2022 | Leadership
Have you ever been ‘ghosted’? That potential customer who seemed so interested in doing business with you, then never came back? The job interviewer who seemed so keen, then went silent and stopped returning your emails and calls? The enthusiastic young applicant for...
by Kate Mercer | Jan 3, 2017 | Organisation Culture
Make your meetings more expensive – and they might actually cost you and your business less! Here are some top tips for holding meetings that really do their job. Imagine you hired a meetings fairy. The fairy’s job would be to ensure that meetings were short,...
by Kate Mercer | Sep 6, 2016 | Organisation Culture
Do you get lost in trying to diagnose the problems in your business, so you can find the right solution for your staff and yourself? We can save you the trouble! Here’s how to get help, and four ways to make the best use of your business advisers. Telling the doctor...
by Kate Mercer | Mar 22, 2016 | Organisation Culture
We spend a lot of time and words on this blog writing about how to give your organisation, and the people in it, space to grow and thrive without you and your hands-on input 24/7. Often this comes as a huge relief to business leaders: relinquish control of the details...
by Kate Mercer | Jan 22, 2016 | Organisation Culture
Let’s imagine you go to the doctor with a pain all across your lower back and down your left leg. When you go into the doctor, you sit down and say, ‘I know exactly what I need, Doc. I’ve got this pain; if you’ll just do me a prescription for these specific named...
