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You’ve nailed the product. Now what about the people?

You’ve nailed the product. Now what about the people?

by Kate Mercer | Apr 29, 2025 | Organisation Culture, Team Development

You’ve built a solid business. The product works. The clients are happy. The numbers are moving in the right direction. From the outside, it’s going well. So why does it feel harder than it should? The team’s not quite coming together the way you hoped. You’re seeing...
‘This team ain’t big enough for the both of us!’  Here’s what leaders need to do…

‘This team ain’t big enough for the both of us!’  Here’s what leaders need to do…

by Kate Mercer | Jun 18, 2024 | Leadership, Team Development

Are you plagued by complaints from your team members about others? Do you find they expect you to do something about ‘personality clashes’? Like these..? He’s making my life a misery, looking over my shoulder and meddling in my work She can’t be trusted to do her job...
Face the facts – board room or zoom room? Here’s what the science tells us…

Face the facts – board room or zoom room? Here’s what the science tells us…

by Kate Mercer | Mar 5, 2023 | Organisation Culture, Team Development

Many of us discovered during the Covid lockdown something we probably knew all along anyway – face-to-face communication is in many ways ‘better’ than remote communication. While remote communication offers convenience and cost-effectiveness, it cannot match the...
What to do when your team argues – and what to do when they won’t

What to do when your team argues – and what to do when they won’t

by Amanda Baines | Aug 24, 2022 | Team Development

Many of our clients have concerns about tensions in their team. Sometimes there is open conflict for all to see – there are raised voices, nasty gossip and obvious finger-pointing. But more often, the bad feelings are below the surface, and those unspoken...
Accountability vs responsibility

Accountability vs responsibility

by Kate Mercer | Apr 5, 2018 | Organisation Culture, Team Development

Take a look at job descriptions in almost any organisation. You’ll find they’re broad statements of areas of responsibility or lists of activities. Job descriptions like this are concerned with activity rather than output, and fuel the culture of ‘hard work’ and long...
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Recent Posts

  • Why Employee-Owned businesses (all SMEs?) need more than a ‘Voice Group’
  • Are you Hooked on Being the Hero in Your Organisation?
  • Why being ‘Good with People’ still doesn’t make you a good leader
  • Why People don’t just “Do What you Say” anymore (and why dinosaurs are dead)
  • Why your reward system may be driving the wrong behaviour

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Leaders Lab was created out of a shared commitment to see people and organisations shine. As leadership coaches and consultants, we combine our extensive business experience with an integrated approach, bringing individuals and teams together to build successful organisations.

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