by Kate Mercer | Apr 29, 2025 | Organisation Culture, Team Development
You’ve built a solid business. The product works. The clients are happy. The numbers are moving in the right direction. From the outside, it’s going well. So why does it feel harder than it should? The team’s not quite coming together the way you hoped. You’re seeing...
by Kate Mercer | Jun 18, 2024 | Leadership, Team Development
Are you plagued by complaints from your team members about others? Do you find they expect you to do something about ‘personality clashes’? Like these..? He’s making my life a misery, looking over my shoulder and meddling in my work She can’t be trusted to do her job...
by Kate Mercer | Mar 5, 2023 | Organisation Culture, Team Development
Many of us discovered during the Covid lockdown something we probably knew all along anyway – face-to-face communication is in many ways ‘better’ than remote communication. While remote communication offers convenience and cost-effectiveness, it cannot match the...
by Kate Mercer | Apr 5, 2018 | Organisation Culture, Team Development
Take a look at job descriptions in almost any organisation. You’ll find they’re broad statements of areas of responsibility or lists of activities. Job descriptions like this are concerned with activity rather than output, and fuel the culture of ‘hard work’ and long...
by Kate Mercer | Sep 5, 2017 | Team Development
The best way to train your staff to really work as a team, so you’re tackling the real issues you have as a leader. Kate Mercer explains… Who do you call if a pipe is leaking? A plumber, right? You don’t call an electrician. And when he turns up, you don’t...
