by Kate Mercer | Aug 31, 2025 | Leadership
You’ve invested time and effort in defining your company values. Perhaps you’ve committed to “trust and respect” or “recognising and rewarding creativity and initiative.” Your team knows these values. They’ve heard the...
by Kate Mercer | Jun 28, 2025 | Leadership, Organisation Culture
As your business grows, it morphs and changes. It changes in how you need to manage it. It changes in how it is structured. It changes in its needs. I know you know this because you will have had to upgrade your business systems from time to time. As the business...
by Kate Mercer | Feb 3, 2025 | Leadership
In the middle, between ‘start-up’ and ‘corporation’, there is another type of business – the second generation ‘scale-up’ organisations. In the UK, these ‘Small to Medium-sized Enterprises’ form more than 99% of all businesses and employ over 12 million people. Your...
by Kate Mercer | Aug 17, 2017 | Organisation Culture
Do you assume you have to provide big-company benefits and opportunities when you are still an SME and need everyone to take accountability? It’s a common mistake made by second generation organisations. Here’s why. As a company moves from first to second...
by Kate Mercer | Jul 27, 2015 | Organisation Culture
“They all want a pay rise – but we’re not making enough money.” “Nobody documents anything – we fly by the seat of our pants.” “I never know what’s going on until it’s an emergency.” Do you sometimes feel like this? There comes a point in an organisation’s early...
