by Kate Mercer | May 28, 2026 | Leadership, Organisation Culture
Most leaders say they want an empowered team. They want people to take ownership, use initiative, step up and think for themselves. And yet many organisations are still structured in ways that quietly pull power back to the centre. Decisions gravitate upwards. People...
by Kate Mercer | Feb 18, 2026 | Organisation Culture
We all know how hard many of us are pushing. Revenue targets; margin pressure; cost control; cash flow: it can feel as if anything that isn’t directly linked to the numbers is a luxury. It often means conversations about culture, values and behaviour quietly slide...
by Kate Mercer | Jan 18, 2026 | Organisation Culture
Most business owners know they have a culture, but that’s where the clarity ends. It’s not unusual to hear things like, “We’ve got a good culture here,” or “People get on,” or “We don’t have politics.” But when you press for details, it turns out culture is something...
by Kate Mercer | Nov 26, 2025 | Organisation Culture
How old is your organisation? I don’t mean ‘how long has it been in existence’, but ‘how old does it act?’ Strange question, maybe, but think about it and you will recognise the signs. Does it lurch from excitement and joy to upset and crisis? Is it very high...
by Kate Mercer | Nov 13, 2025 | Organisation Culture
I regularly meet SME leaders who are incredibly proud of their company culture. And often rightly so. They’ve built something that “feels different” – collaborative, high-performing, values-led, human. But when I ask how that culture was created, the answer is...
