by Kate Mercer | May 1, 2026 | Leadership
If I asked you whether leadership is about serving others or being served, you’d almost certainly give the “right” answer. Of course it’s about serving others – supporting the team, and putting the organisation first. Most leaders I work with genuinely believe...
by Kate Mercer | Dec 5, 2015 | Leadership
Some time or another everyone faces a time when a difficult conversation is necessary. It’s in those moments that your true leadership is tested. You may be dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Difficult...
by Kate Mercer | Sep 6, 2015 | Leadership, Team Development
Coming to realise what you are unaware of (or blind to) can be empowering and motivating to the teams you lead. It provides them with a space to add value and a space for the contribution of their strengths in confident vulnerability. It is the transparency and...
by Kate Mercer | Aug 16, 2015 | Leadership
Here at Leaders Lab we talk often about why effective communication is key to achieving a successful company culture, one created and formed by its business owners and senior executives. Below are four tips to help get you started on evaluating, and possibly improving...
by Kate Mercer | Aug 14, 2015 | Organisation Culture
The likelihood is that you have great technical skills, and quite possibly great social skills. But do you have the skills in place that you need to run your organisation? Possibly not. And you can’t run a good organisation on technical skill, or social skill, alone....
