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Being a Leader isn’t All About You (and what it does to your organisation if it is)

by Rachel White | May 1, 2026 | Leadership

If I asked you whether leadership is about serving others or being served, you’d almost certainly give the “right” answer. Of course it’s about serving others – supporting the team, and putting the organisation first. Most leaders I work with genuinely believe...
Millennials – how do you manage them?

Millennials – how do you manage them?

by Amanda Baines | Apr 29, 2016 | Leadership, Team Development

If you’re a senior executive in professional services it’s unlikely that you yourself are one of the millennials. However if you are a lawyer, wealth manager, estate agent or similar it’s very likely that you will be recruiting and managing this particular generation,...
Communication mistakes to avoid in a difficult conversation

Communication mistakes to avoid in a difficult conversation

by Kate Mercer | Dec 5, 2015 | Leadership

Some time or another everyone faces a time when a difficult conversation is necessary. It’s in those moments that your true leadership is tested. You may be dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Difficult...
The flawed assumptions in leadership communication

The flawed assumptions in leadership communication

by Kate Mercer | Sep 6, 2015 | Leadership, Team Development

Coming to realise what you are unaware of (or blind to) can be empowering and motivating to the teams you lead. It provides them with a space to add value and a space for the contribution of their strengths in confident vulnerability. It is the transparency and...
Four ways to establish great leadership communication

Four ways to establish great leadership communication

by Kate Mercer | Aug 16, 2015 | Leadership

Here at Leaders Lab we talk often about why effective communication is key to achieving a successful company culture, one created and formed by its business owners and senior executives. Below are four tips to help get you started on evaluating, and possibly improving...
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Recent Posts

  • Why People don’t just “Do What you Say” anymore (and why dinosaurs are dead)
  • Why your reward system may be driving the wrong behaviour
  • Being a Leader isn’t All About You (and what it does to your organisation if it is)
  • When the Owner won’t Let Go: who’s really running your business?
  • Why Your Organisation isn’t as Resilient as You Think – and why you still don’t need superheroes

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