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Why People don’t just “Do What you Say” anymore (and why dinosaurs are dead)

Why People don’t just “Do What you Say” anymore (and why dinosaurs are dead)

by Kate Mercer | May 1, 2026 | Leadership

There’s a moment many leaders reach – often quietly, and usually with some frustration – where they realise something has changed. They’re still the Managing Director, still the founder, still the most experienced person in the room. And yet people don’t...
Why your reward system may be driving the wrong behaviour

Why your reward system may be driving the wrong behaviour

by Kate Mercer | May 1, 2026 | Organisation Culture

Every organisation has a reward system. Even if you haven’t consciously designed one, you still have one. It shows up in what gets paid, what gets praised, and what gets ignored. And it’s one of the most powerful – and often most misunderstood – drivers of...
When the Owner won’t Let Go: who’s really running your business?

When the Owner won’t Let Go: who’s really running your business?

by Kate Mercer | Apr 14, 2026 | Organisation Culture

I was recently working with a business where, on paper at least, the succession had already happened. The founder had stepped back, and her son was now Managing Director. Capable, committed, ready to lead. And yet… he still didn’t really have a free hand to lead the...
Why Your Organisation isn’t as Resilient as You Think – and why you still don’t need superheroes

Why Your Organisation isn’t as Resilient as You Think – and why you still don’t need superheroes

by Kate Mercer | Mar 30, 2026 | Organisation Culture

Everyone is talking about ‘resilience’ right now. Resilient people. Resilient organisations. Resilient leaders. And yet when pressure hits – a market shift, a key client loss, a restructure – most organisations teeter. And they don’t recover because they...
Three things that quietly determine whether your business thrives or struggles

Three things that quietly determine whether your business thrives or struggles

by Kate Mercer | Mar 23, 2026 | Organisation Culture

Most leaders I work with are under enormous pressure to deliver results: Revenue targets. Margins. Cash flow. Productive new recruits. Client expectations. It’s understandable that the day-to-day focus becomes the numbers; after all, without those, nothing else...
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Recent Posts

  • Why People don’t just “Do What you Say” anymore (and why dinosaurs are dead)
  • Why your reward system may be driving the wrong behaviour
  • Being a Leader isn’t All About You (and what it does to your organisation if it is)
  • When the Owner won’t Let Go: who’s really running your business?
  • Why Your Organisation isn’t as Resilient as You Think – and why you still don’t need superheroes

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