by Kate Mercer | May 1, 2026 | Leadership
If I asked you whether leadership is about serving others or being served, you’d almost certainly give the “right” answer. Of course it’s about serving others – supporting the team, and putting the organisation first. Most leaders I work with genuinely believe...
by Kate Mercer | Apr 14, 2026 | Organisation Culture
I was recently working with a business where, on paper at least, the succession had already happened. The founder had stepped back, and her son was now Managing Director. Capable, committed, ready to lead. And yet… he still didn’t really have a free hand to lead the...
by Kate Mercer | Mar 30, 2026 | Organisation Culture
Everyone is talking about ‘resilience’ right now. Resilient people. Resilient organisations. Resilient leaders. And yet when pressure hits – a market shift, a key client loss, a restructure – most organisations teeter. And they don’t recover because they...
by Kate Mercer | Mar 23, 2026 | Organisation Culture
Most leaders I work with are under enormous pressure to deliver results: Revenue targets. Margins. Cash flow. Productive new recruits. Client expectations. It’s understandable that the day-to-day focus becomes the numbers; after all, without those, nothing else...
by Kate Mercer | Mar 1, 2026 | Organisation Culture
In any organisation, a certain amount of staff turnover is healthy. People move on, lives change, ambitions shift – it’s normal. But when you start losing your best people, especially to competitors, the impact is felt quickly and deeply. Energy drops, knowledge...
