by Kate Mercer | May 18, 2026 | Leadership
Most people get promoted because they’re good at what they do. They’re technically strong. Commercially capable. Trusted by clients. Reliable under pressure. In the early stages of your career, that’s usually enough. If you’re a lawyer, accountant, surveyor, recruiter...
by Kate Mercer | May 1, 2026 | Leadership
There’s a moment many leaders reach – often quietly, and usually with some frustration – where they realise something has changed. They’re still the Managing Director, still the founder, still the most experienced person in the room. And yet people don’t...
by Kate Mercer | May 1, 2026 | Organisation Culture
Every organisation has a reward system. Even if you haven’t consciously designed one, you still have one. It shows up in what gets paid, what gets praised, and what gets ignored. And it’s one of the most powerful – and often most misunderstood – drivers of...
by Kate Mercer | May 1, 2026 | Leadership
If I asked you whether leadership is about serving others or being served, you’d almost certainly give the “right” answer. Of course it’s about serving others – supporting the team, and putting the organisation first. Most leaders I work with genuinely believe...
by Kate Mercer | Apr 14, 2026 | Organisation Culture
I was recently working with a business where, on paper at least, the succession had already happened. The founder had stepped back, and her son was now Managing Director. Capable, committed, ready to lead. And yet… he still didn’t really have a free hand to lead the...
