Most of the businesses I work with pay an annual bonus, and some pay sales commission too. On the face of it, that seems entirely sensible. Work hard. Perform well. Receive a financial reward. Everyone wins. Or do they? Whenever I work with leadership teams, one...
Ever feel like your familiar home-grown company has suddenly morphed into something chaotic and mysteriously uncontrollable? “Now they all want pay rises, but we’re not making enough money.” “Nobody documents anything - we’re flying blind.” “I only hear about problems...
Do you ever feel like your role has quietly become firefighting? You start the week with good intentions. and by Wednesday… you’re dealing with: people asking for pay rises when the numbers don’t quite stack up issues that have been brewing for weeks but only surface...
Most leaders say they want an empowered team. They want people to take ownership, use initiative, step up and think for themselves. And yet many organisations are still structured in ways that quietly pull power back to the centre. Decisions gravitate upwards. People...
Every organisation has a reward system. Even if you haven’t consciously designed one, you still have one. It shows up in what gets paid, what gets praised, and what gets ignored. And it’s one of the most powerful - and often most misunderstood - drivers of how your...
I was recently working with a business where, on paper at least, the succession had already happened. The founder had stepped back, and her son was now Managing Director. Capable, committed, ready to lead. And yet… he still didn’t really have a free hand to lead the...
Everyone is talking about ‘resilience’ right now. Resilient people. Resilient organisations. Resilient leaders. And yet when pressure hits - a market shift, a key client loss, a restructure - most organisations teeter. And they don’t recover because they are designed...
Most leaders I work with are under enormous pressure to deliver results: Revenue targets. Margins. Cash flow. Productive new recruits. Client expectations. It’s understandable that the day-to-day focus becomes the numbers; after all, without those, nothing else...
In any organisation, a certain amount of staff turnover is healthy. People move on, lives change, ambitions shift - it’s normal. But when you start losing your best people, especially to competitors, the impact is felt quickly and deeply. Energy drops, knowledge...
If you lead an informal group, a leadership team, or a growing business, there’s still a good chance you understand your numbers far better than you understand what’s really happening between your people. Not the organisation chart, not the financials, but the messy...
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.