Every organisation has a reward system. Even if you haven’t consciously designed one, you still have one. It shows up in what gets paid, what gets praised, and what gets ignored. And it’s one of the most powerful - and often most misunderstood - drivers of how your...
I was recently working with a business where, on paper at least, the succession had already happened. The founder had stepped back, and her son was now Managing Director. Capable, committed, ready to lead. And yet… he still didn’t really have a free hand to lead the...
Everyone is talking about ‘resilience’ right now. Resilient people. Resilient organisations. Resilient leaders. And yet when pressure hits - a market shift, a key client loss, a restructure - most organisations teeter. And they don’t recover because they are designed...
Most leaders I work with are under enormous pressure to deliver results: Revenue targets. Margins. Cash flow. Productive new recruits. Client expectations. It’s understandable that the day-to-day focus becomes the numbers; after all, without those, nothing else...
In any organisation, a certain amount of staff turnover is healthy. People move on, lives change, ambitions shift - it’s normal. But when you start losing your best people, especially to competitors, the impact is felt quickly and deeply. Energy drops, knowledge...
If you lead an informal group, a leadership team, or a growing business, there’s still a good chance you understand your numbers far better than you understand what’s really happening between your people. Not the organisation chart, not the financials, but the messy...
We all know how hard many of us are pushing. Revenue targets; margin pressure; cost control; cash flow: it can feel as if anything that isn’t directly linked to the numbers is a luxury. It often means conversations about culture, values and behaviour quietly slide...
Most business owners know they have a culture, but that’s where the clarity ends. It’s not unusual to hear things like, “We’ve got a good culture here,” or “People get on,” or “We don’t have politics.” But when you press for details, it turns out culture is something...
How old is your organisation? I don't mean ‘how long has it been in existence’, but ‘how old does it act?’ Strange question, maybe, but think about it and you will recognise the signs. Does it lurch from excitement and joy to upset and crisis? Is it very high...
I regularly meet SME leaders who are incredibly proud of their company culture. And often rightly so. They’ve built something that “feels different” - collaborative, high-performing, values-led, human. But when I ask how that culture was created, the answer is usually...
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.