When can I expect promotion? How much will my next pay rise be? Can we have better social and leisure facilities? How much will you pay me for taking on more responsibility? Does it sometimes seem that your employees expect your company to deliver ever more and better benefits, while at the same time you find yourself saying, ‘why can’t I get people to do what I want them to… read more →
By managing individual team members’ expectations, and keeping a bird’s eye view of the process, you’ll be able to juggle different levels of accountability in your team and achieve the targets and results you want. Watch out, though, as it all starts with you… What do we mean by the term ‘accountability’? Far from it being the loose concept that most people think, it’s actually a predictable interaction between your… read more →