Most important work in organisations is not done by one person in isolation; it most often involves individuals and groups working together. In this article we make four simple suggestions for stopping the finger-pointing and restoring harmony. Why is it so unusual to see individuals and groups working genuinely harmoniously together? And why do some groups stop collaborating, preferring to spend most of their energies finger-pointing the other group? It… read more →
In organisations where finger-pointing is rife, it is likely that there is a pervasive blame culture. This will inevitably have a damaging effect on the success of your business. We give you five ways of turning this around, with a set of effective groundrules to guide you. The dictionary defines finger-pointing as “the act of assigning blame for a harmful policy or unwise decision to another or others, often in… read more →
Are you plagued with people bringing you issues to sort out? Do you find you are interrupted one minute by somebody complaining about their inability to get an answer from some other department or outside agency, the next by somebody bemoaning the inability of other team members to do anything without supervision, or even called during weekends or your holiday because there’s been a crisis only you can sort out?… read more →
Let’s imagine you go to the doctor with a pain all across your lower back and down your left leg. When you go into the doctor, you sit down and say, ‘I know exactly what I need, Doc. I’ve got this pain; if you’ll just do me a prescription for these specific named painkillers, I’ll be on my way. No, don’t bother asking me any questions about the problem –… read more →
Mostly, the important work in organisations does not involve an individual creating something from nothing. Frequently it involves individuals and groups working together. So why is it so very unusual to see individuals and groups working really harmoniously together? And why do some groups stop collaborating with other groups, preferring to spend most of their energies finger-pointing the other group? Same question with individuals? Essentially it comes from the groups’… read more →