by Kate Mercer | Jan 9, 2025 | Leadership
We all know our technical skills – the ones we spent years studying, training for, and refining. These are the qualifications on your CV, the tools of your trade. And then there are social skills – the way you connect, listen, and navigate relationships....
by Kate Mercer | Jan 9, 2025 | Organisation Culture
Is there a disconnect between your company initiatives and team morale? You’ve restructured, spent on branding, defined company values – yet the spark still seems absent. Here are some familiar frustrations: “I’ve restructured the team, but they still aren’t...
by Kate Mercer | Jan 9, 2025 | Leadership
Specialists – engineers, doctors, teachers, architects etc – often find themselves promoted not just for their technical skill but because they’ve become indispensable voices in their field. But what happens when climbing the ladder shifts the job away...
by Kate Mercer | Jan 9, 2025 | Organisation Culture
One of the biggest surprises for employees (and sometimes even managers) in a scaling organisation is how promotions actually work—or rather, how they should work. Too often, people fall into one of two flawed assumptions: “They’re an amazing...
by Kate Mercer | Jan 9, 2025 | Leadership, Organisation Culture
Ever feel like your job is just putting out fires? “They all want pay rises, but we’re not making enough money.” “Nobody documents anything—we’re flying blind.” “I only hear about problems when they’ve become emergencies.”...
by Kate Mercer | Jan 9, 2025 | Organisation Culture
There is a point, when human beings come together, that a group of individuals becomes an organisation. Like a hive of bees, a group of people is an organism. And organisms have rules of their own which, operating at their best, override a narrow focus on individual...
by Kate Mercer | Sep 17, 2024 | Leadership, Organisation Culture
What exactly is this employee ownership thing, then? Simply speaking, EO is a form of exit strategy for a founder who wants to extract value from their business before finally leaving to retire or to do other projects. The usual way to achieve this is a commercial...
by Kate Mercer | Jun 18, 2024 | Leadership, Team Development
Are you plagued by complaints from your team members about others? Do you find they expect you to do something about ‘personality clashes’? Like these..? He’s making my life a misery, looking over my shoulder and meddling in my work She can’t be trusted to do her job...
by Kate Mercer | Mar 21, 2024 | Leadership
If you’re the MD of an SME and don’t have time to read this article, then you definitely need to read it. Don’t worry – we’ll keep it short and to the point. A common theme with SMEs is to have periods of stability then, due to success of one sort or...
by Amanda Baines | Jan 30, 2024 | Leadership
Imagine this situation. Fred is in your sales team and at the end of every month Fred misses his sales target because his customers never pay their invoices on time. It’s the end of the month and once again Fred is in your office looking very sorry for...
