by Kate Mercer | Nov 13, 2025 | Leadership
If you lead a growing team, you’ll already know this: people don’t all have the same mindset when it comes to accountability. Some need direction, reminders, and reassurance. Others just want clarity and space to get on with it. But the bit most leaders overlook is...
by Kate Mercer | Sep 14, 2025 | Organisation Culture
Have you ever sat in a meeting where everyone nods along, agrees what should be done – and then nothing actually happens? You’re not alone. Many businesses are full of ‘decisions’ that never turn into action. The uncomfortable truth is that decisions are...
by Kate Mercer | Feb 24, 2025 | Leadership
“They don’t treat me like one of the gang anymore.” “I had a friendly chat with Joe over lunch, but nothing’s changed—why?” “I’ve treated them like family, and this is the thanks I get.” “People take advantage of my kindness—it’s so frustrating.” Sound familiar? If...
by Kate Mercer | Jan 13, 2025 | Organisation Culture
Nine times out of ten, it’s not the market, resources, or competition – it’s the stories you’re telling yourself. Limiting beliefs are silent saboteurs: they shape your organisation’s culture, decisions, and outcomes in ways you might not even realise. Great...
by Kate Mercer | Jan 11, 2025 | Organisation Culture
Let’s face it – managing people can feel like herding cats, especially when everyone seems to have a different idea of what “accountability” actually means. Maybe you’ve worked hard on your own leadership skills (see Can we count on you?) but find yourself...
