by Kate Mercer | Feb 24, 2025 | Leadership
“They don’t treat me like one of the gang anymore.” “I had a friendly chat with Joe over lunch, but nothing’s changed—why?” “I’ve treated them like family, and this is the thanks I get.” “People take advantage of my kindness—it’s so frustrating.” Sound familiar? If...
by Kate Mercer | Jan 13, 2025 | Organisation Culture
Nine times out of ten, it’s not the market, resources, or competition – it’s the stories you’re telling yourself. Limiting beliefs are silent saboteurs: they shape your organisation’s culture, decisions, and outcomes in ways you might not even realise. Great...
by Kate Mercer | Jan 11, 2025 | Organisation Culture
Let’s face it – managing people can feel like herding cats, especially when everyone seems to have a different idea of what “accountability” actually means. Maybe you’ve worked hard on your own leadership skills (see Can we count on you?) but find yourself...
by Amanda Baines | Jun 21, 2022 | Organisation Culture, Team Development
Here is why none of these will make your team more accountable or more collaborative, and what you need to do instead. The last two years of the pandemic have upended the traditional model of ‘work’ for nearly all our clients. As the dust settles, and business...
by Kate Mercer | Nov 18, 2021 | Leadership
The Rooflight Company Offering high quality rooflights, roof windows and skylights, The Rooflight Company is based in Oxfordshire. They have built an award-winning reputation not just for innovation and design excellence, but also for the way they manage,...
