by Kate Mercer | Jul 24, 2015 | Leadership, Team Development
Everybody’s invoking the word ‘accountability’ now that, following the global financial crisis, the lack of it has become so apparent. It’s a loaded word and a political football in sectors, such as health care and education, crying out for reform. Who should get what...
by Kate Mercer | Jul 7, 2015 | Leadership
It’s rare that a month goes by without yet another high-profile leader being caught in the media spotlight and taking a walk of shame. These talented leaders were highly successful in their respective fields and at the peak of their careers. This makes their...
by Kate Mercer | Jul 5, 2015 | Organisation Culture
Here’s an inspiring post from Neil Crofts on the importance of delivering on our promises: How many times do organisations make statements, commitments or promises and then fail to deliver? How many times do we make statements, commitments or promises, on behalf...
by Kate Mercer | Jun 29, 2015 | Leadership, Organisation Culture
Have you noticed that some of the great stuff you want to achieve in business is not easily measured? It’s easy to measure quantities: of money, production, sales calls, numbers of time the phone rings before it’s answered, and because it’s easier, businesses tend to...
by Amanda Baines | Jun 20, 2015 | Leadership, Organisation Culture
Communication skills are critical to being an effective leader, but they are seldom the reason people are promoted to leadership positions. Even the most personable and engaging leaders can benefit from knowing more about how to strategically use communications to...
