by Kate Mercer | Jul 5, 2015 | Organisation Culture
Here’s an inspiring post from Neil Crofts on the importance of delivering on our promises: How many times do organisations make statements, commitments or promises and then fail to deliver? How many times do we make statements, commitments or promises, on behalf...
by Kate Mercer | Jun 29, 2015 | Leadership, Organisation Culture
Have you noticed that some of the great stuff you want to achieve in business is not easily measured? It’s easy to measure quantities: of money, production, sales calls, numbers of time the phone rings before it’s answered, and because it’s easier, businesses tend to...
by Amanda Baines | Jun 20, 2015 | Leadership, Organisation Culture
Communication skills are critical to being an effective leader, but they are seldom the reason people are promoted to leadership positions. Even the most personable and engaging leaders can benefit from knowing more about how to strategically use communications to...
by Kate Mercer | Jun 15, 2015 | Team Development
This post is very slightly adapted from an article by the wonderful Neil Crofts. It’s about leadership and teamwork in all situations. Neil uses a very simple definition of leadership: ‘Leaders are those that others choose to follow.’ However, I hope we...
by Kate Mercer | Jun 14, 2015 | Team Development
Though not a fan of war, I was shown this speech recently and was struck by the underlying courage, dignity and respect for humanity shown by the speaker, Lt. Col. Tim Collins, commander of the 1st Battalion of the Royal Irish, as he summed up the task for the British...
