by Kate Mercer | Jul 24, 2015 | Leadership, Team Development
Everybody’s invoking the word ‘accountability’ now that, following the global financial crisis, the lack of it has become so apparent. It’s a loaded word and a political football in sectors, such as health care and education, crying out for reform. Who should get what...
by Kate Mercer | Jul 7, 2015 | Leadership
It’s rare that a month goes by without yet another high-profile leader being caught in the media spotlight and taking a walk of shame. These talented leaders were highly successful in their respective fields and at the peak of their careers. This makes their...
by Kate Mercer | Jul 5, 2015 | Organisation Culture
Here’s an inspiring post from Neil Crofts on the importance of delivering on our promises: How many times do organisations make statements, commitments or promises and then fail to deliver? How many times do we make statements, commitments or promises, on behalf...
by Kate Mercer | Jun 29, 2015 | Leadership, Organisation Culture
Have you noticed that some of the great stuff you want to achieve in business is not easily measured? It’s easy to measure quantities: of money, production, sales calls, numbers of time the phone rings before it’s answered, and because it’s easier, businesses tend to...
by Kate Mercer | Jun 15, 2015 | Team Development
This post is very slightly adapted from an article by the wonderful Neil Crofts. It’s about leadership and teamwork in all situations. Neil uses a very simple definition of leadership: ‘Leaders are those that others choose to follow.’ However, I hope we...