by Kate Mercer | Mar 1, 2026 | Organisation Culture
In any organisation, a certain amount of staff turnover is healthy. People move on, lives change, ambitions shift – it’s normal. But when you start losing your best people, especially to competitors, the impact is felt quickly and deeply. Energy drops, knowledge...
by Kate Mercer | Nov 26, 2025 | Leadership
If there’s one thing great leaders have in common, it’s their ability to communicate with clarity, integrity, and presence. They can paint a compelling vision, rally a team around a shared purpose, and make people feel genuinely heard. But some surprisingly common...
by Kate Mercer | Mar 9, 2025 | Leadership
If you have an important point to make, don’t try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time – a tremendous whack. Winston Churchill A very straightforward and simple skill this...
by Kate Mercer | Jan 20, 2025 | Leadership, Organisation Culture
Any committee that is the slightest use is composed of people who are too busy to want to sit on it for a second longer than they have to. – Katharine Whitehorn We’ve all been there: the meeting that drags on endlessly, achieves little, and leaves everyone...
by Kate Mercer | Jan 9, 2025 | Leadership
We all know our technical skills – the ones we spent years studying, training for, and refining. These are the qualifications on your CV, the tools of your trade. And then there are social skills – the way you connect, listen, and navigate relationships....
