by Kate Mercer | Oct 15, 2018 | Leadership
The world is more interconnected than ever before, so you’d think that direct communication would be a skill we’d become adept at from an early age. Not so, it seems. Many people seem to have missed learning or actively avoided learning it: the skill of making a...
by Kate Mercer | Jun 27, 2017 | Leadership
Are you aware of your inner dialogue, that ‘parrot on your shoulder’? We give you the tools to assess your very own internal critic so you can think more clearly and make better, more informed decisions. “People are always blaming their circumstances for...
by Kate Mercer | Jun 2, 2017 | Leadership
If you fear a loss of control, you can often end up being aggressive in your behaviour towards others. Here’s why staying cool and logical is the best way to assert yourself. “The difference between successful people and really successful people is that really...
by Kate Mercer | Feb 6, 2017 | Organisation Culture
What does it take to attract the best clients? We think you’ll be surprised at how simple the list can be. And how straightforward the actions are, as long as you commit to them and work at them. 1. Contact one prospect every single day Connect, whether it’s...
by Kate Mercer | Dec 5, 2015 | Leadership
Some time or another everyone faces a time when a difficult conversation is necessary. It’s in those moments that your true leadership is tested. You may be dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Difficult...
