Do you sometimes feel like a referee? Do you find people come to you with complaints about how other colleagues or other departments have let them down? Do all the little niggles of business life somehow seem to end up at your door, so you feel the weight of people’s expectation that you should in some way sort their problems out for them? This is a very common complaint of… read more →
Once upon a time there was a young girl called Cinderella, who was beautiful, kind and clearly had lots of potential. Sadly for Cinderella she also had the misfortune to live with a wicked stepmother who made her do lots of dreary chores around the house. The story has a happy ending, however, because with the help of her fairy godmother, Cinderella was able to transform the way she looked… read more →