In our last blog post we introduced the ‘parrot on your shoulder’ concept to describe your critical inner dialogue. You can use this device to produce well-formed pieces of feedback. Here’s a brief recap on the steps in the process: Step 1: Identify the situation. Step 2: Identify automatic thoughts – your parrot. Step 3: Analyse your mood in detail – your emotional response. Step 4: Describe the action you… read more →
As a leader, it’s your job to spot what’s going right. To do that, you must habitually make it your business to find out. We give you five good reasons why positive feedback is so important. So what should you do if something has gone right? You should start by finding out precisely what the person did that resulted in a good outcome. Why is this necessary? Here are five… read more →
As a leader, it’s your job to spot what’s going right. To do that, you must habitually make it your business to find out. Here are five good reasons why you should make the effort. So many organisational leaders seem to regard it as their job to spot things that are going wrong and put a stop to them. This is horribly demotivating for your staff and co-workers – just… read more →
At Leaders Lab, we’re great proponents of Neil Crofts‘ posts on leadership – here’s an abridged version of his most recent one on how to get full engagement as a leader: I am working with a great team at the moment, they are very capable, very professional and very well lead by their own leader. Recently they did an engagement survey of the people they lead and were surprised to… read more →