by Kate Mercer | Jul 4, 2017 | Leadership
In our last blog post we introduced the ‘parrot on your shoulder’ concept to describe your critical inner dialogue. You can use this device to produce well-formed pieces of feedback. Here’s a brief recap on the steps in the process: Step 1: Identify...
by Kate Mercer | Jan 17, 2017 | Team Development
As a leader, it’s your job to spot what’s going right. To do that, you must habitually make it your business to find out. We give you five good reasons why positive feedback is so important. So what should you do if something has gone right? You should start by...
by Kate Mercer | Jun 3, 2016 | Organisation Culture
As a leader, it’s your job to spot what’s going right. To do that, you must habitually make it your business to find out. Here are five good reasons why you should make the effort. So many organisational leaders seem to regard it as their job to spot things that are...
by Kate Mercer | Jul 12, 2015 | Leadership
At Leaders Lab, we’re great proponents of Neil Crofts’ posts on leadership – here’s an abridged version of his most recent one on how to get full engagement as a leader: I am working with a great team at the moment, they are very capable, very...