
We can help you create your ideal organisation
Successful business owners understand the importance of finding the right support. At Leaders Lab we have many years of experience in supporting organisations to grow, through coaching and consulting.

Kate Mercer
Co-founder of Leaders Lab, Kate Mercer is an inspiring coach, facilitator and trainer who works with business leaders to create healthy organisations. Over 30 years she has helped individuals and teams to really get to grips with their organisation.
“I specialise in working with businesses that are scaling up. I help founders and leaders to organise their scale-up business by showing them the best ways to manage the people side of their organisation. They rapidly achieve sustainable, healthy growth and markedly more success, by making their organisations easier to run.
As your business grows, if you don’t engage people so they’re fully playing their part, you can easily end up trying to manage everything yourself. It’s stressful and often unsuccessful – and it’s very likely you’ll hold the organisation back from reaching a more sustainable level of growth.
Together with you and your team, I help you clarify the changing roles that are needed. We’ll define and agree what the business needs from each role – and what good looks like. The outcome is that everyone in the organisation is working towards the same goals, and knows exactly what is expected of them.
I’ve worked with teams in organisations at all stages, but they all had one thing in common – they knew they could achieve much more. You might be a brand-new team just setting up, or an established team crying out for a re-set. In either case, I’ll work with you to develop the structure, skills and action plans you need to take your organisation to the next level and make it really successful.
If you know your business could achieve more, and you suspect you’re missing a trick, email me at km@leaderslab.co.uk or call me on 07801 259637. Let’s have a chat about what the issues are and what you’d like to achieve.

Gil Hilleard
Senior Consultant
More about Gil Hilleard
He is also a specialist in client relationship management and cross-cultural collaboration.
Gil has delivered international consulting initiatives in Africa, the Middle East and the Far East. He is a former Director of Be The Change in Business and founding Partner of Shine Consulting.

Rob Rave
Consultant/Coach
More about Rob Rave
Rob, founder of Gamechanger Performance and former Head of Teaming UK at EY, is an experienced Performance and Executive Coach dedicated to transforming careers. Creator of the FLIP™ methodology, he works with high-achieving professionals — including entrepreneurs, finance leaders, and legal experts — who want to drive significant shifts in their results, influence, and leadership.
Rob is known for creating rapid and lasting impacts with technical and analytical professionals, often achieving breakthroughs within six sessions. His approach balances the “inner and outer game,” helping clients overcome personal and professional challenges while enhancing focus, resilience, and strategic thinking.
Starting as a sports coach focused on mindset, Rob transitioned to coaching CEOs, partners, and executives, guiding them to elevate performance and build influential relationships. During his seven years at EY, he coached partners in achieving sustainable growth and high performance, reinforcing his commitment to impactful coaching.
Rob continues to empower growth-oriented professionals, assisting with career advancement, leadership transitions, and meaningful progress.

Amanda Baines
Co-Founder
More about Amanda Baines
I’m a leadership coach and mentor. I work with CEOs, Senior and Managing Partners, Board Directors, and senior executives in large professional organisations. My clients are mostly professional advisors – lawyers, wealth managers, accountants, engineers and real estate firms. They are frequently international and household names.
In establishing Leaders Lab, Kate Mercer and I combined our many years of expertise in business consultancy and coaching with our shared belief in building organisations that allow teams and individuals to shine.
We concentrated on developing a healthy organisation culture, clearly defined roles within teams, and accountable leadership. Our approach produced a durable and sustainable organisation that inspires people and supports them in achieving outstanding results.

Rachel White
Marketing Co-Ordinator
More about Rachel White
I am an experienced e-commerce manager, website administrator and marketing co-ordinator specialising in creating, editing and managing the right content and strategies for a business’s online presence.
For over ten years I’ve been helping steer the marketing efforts at Leaders Lab. As Kate says: ‘Rachel knows that in order to write about our business, it’s really important to understand how it ticks. This philosophy, and the fact that she is a living embodiment of our company values, makes her a hugely valued member of our core team, and we trust her implicitly to write with our ‘voice’ and to help steer our thinking.”