by Kate Mercer | Sep 26, 2016 | Leadership
We don’t believe you can pretend to be what you’re not; this is a fundamental principle when we’re coaching anyone to be a better leader. But recent research suggests you can change the way you feel by altering your body language. Can you really ‘fake it till you make...
by Kate Mercer | Oct 11, 2015 | Leadership, Team Development
Mostly, the important work in organisations does not involve an individual creating something from nothing. Frequently it involves individuals and groups working together. So why is it so very unusual to see individuals and groups working really harmoniously together?...
by Kate Mercer | Sep 9, 2015 | Leadership
“Reality is merely an illusion, albeit a very persistent one.” – Albert Einstein Take a minute to scan your surroundings. Look around you. Pick out an object or person, maybe something or someone you hadn’t noticed before, and focus your attention on it. If you really...
by Kate Mercer | Aug 28, 2015 | Leadership
For the last 20 years or more, I’ve operated within what I thought were the more or less universal ‘rules of engagement’ of professional service provision. But increasingly, it seems as though other people don’t know these rules, or are actually operating by a...
by Kate Mercer | Mar 30, 2015 | Leadership
Are any of these situations familiar to you? An associate you ask to do a task for one of your clients (as you lack the necessary expertise yourself), speaks to the client direct, and next thing you know, they’ve taken a brief from the client to do some more work for...
