Stand tall! How your body language shapes who you are

Stand tall! How your body language shapes who you are

We don’t believe you can pretend to be what you’re not; this is a fundamental principle when we’re coaching anyone to be a better leader. But recent research suggests you can change the way you feel by altering your body language. Can you really ‘fake it till you make...
Your perception is your reality

Your perception is your reality

“Reality is merely an illusion, albeit a very persistent one.” – Albert Einstein Take a minute to scan your surroundings. Look around you. Pick out an object or person, maybe something or someone you hadn’t noticed before, and focus your attention on it. If you really...
Which generation do you belong to?

Which generation do you belong to?

For the last 20 years or more, I’ve operated within what I thought were the more or less universal ‘rules of engagement’ of professional service provision. But increasingly, it seems as though other people don’t know these rules, or are actually operating by a...
The unwritten rules of business

The unwritten rules of business

Are any of these situations familiar to you? An associate you ask to do a task for one of your clients (as you lack the necessary expertise yourself), speaks to the client direct, and next thing you know, they’ve taken a brief from the client to do some more work for...