by Kate Mercer | Feb 24, 2025 | Leadership
Most people do not listen with the intent to understand; they listen with the intent to reply. Stephen R. Covey How well do you listen? Have you in fact ever thought about whether there is any way to listen other than the one that comes naturally to you? Something...
by Kate Mercer | Feb 3, 2025 | Leadership
“I’m an engineer, accountant, software expert – I didn’t sign up for this people stuff.” “Why can’t I just get on with my job without interruptions?” “Management feels so touchy-feely – you’re either good at it, or you’re not.” Do...
by Kate Mercer | Feb 3, 2025 | Leadership
In the middle, between ‘start-up’ and ‘corporation’, there is another type of business – the second generation ‘scale-up’ organisations. In the UK, these ‘Small to Medium-sized Enterprises’ form more than 99% of all businesses and employ over 12 million people. Your...
by Kate Mercer | Jan 13, 2025 | Leadership, Organisation Culture
When it comes to understanding your organisation, how deep does your knowledge go? Not just the finances, production or structure, but the people: their mindsets, culture, and attitudes? These intangible factors can see your business thrive or bog it down in politics,...
by Kate Mercer | Jan 13, 2025 | Organisation Culture
Nine times out of ten, it’s not the market, resources, or competition – it’s the stories you’re telling yourself. Limiting beliefs are silent saboteurs: they shape your organisation’s culture, decisions, and outcomes in ways you might not even realise. Great...
