by Kate Mercer | Jun 27, 2020 | Organisation Culture
Covid-19 has pitched businesses into a situation where all the rules have changed. Instead of moving forwards through the business growth cycle, you might now be in danger of lurching backwards. As a leader, it’s up to you not only to recognise...
by Kate Mercer | Jan 28, 2019 | Organisation Culture
When can I expect promotion? How much will my next pay rise be? Can we have better social and leisure facilities? How much will you pay me for taking on more responsibility? Does it sometimes seem that your employees expect your company to deliver ever more and better...
by Kate Mercer | Jan 14, 2019 | Leadership
By managing individual team members’ expectations, and keeping a bird’s eye view of the process, you’ll be able to juggle different levels of accountability in your team and achieve the targets and results you want. Watch out, though, as it all starts with you… What...
by Kate Mercer | Oct 15, 2018 | Leadership
The world is more interconnected than ever before, so you’d think that direct communication would be a skill we’d become adept at from an early age. Not so, it seems. Many people seem to have missed learning or actively avoided learning it: the skill of making a...
by Kate Mercer | Aug 28, 2018 | Organisation Culture
As a contributing editor to inc.com, Jeff Haden has recently published an article entitled ‘A Study of 600,000 People Shows the Secret to Managing Millennials Is to Quit Thinking of Them as Millennials’. It’s a timely and essential read, and we...