by Kate Mercer | Sep 21, 2023 | Organisation Culture
When did you last see your job description? Well..? Thought so… Here’s something for you to try. Forget your ‘to-do’ list just for the moment, and don’t look at your job description, even if you’ve found it by now. Now, write down the things that it is your job to...
by Kate Mercer | Jul 4, 2023 | Leadership, Organisation Culture
Did you work it out? Because that’s exactly the sort of puzzle that distinguishes a human from AI. In the Turing Test, an AI computer and a human are asked questions to determine which is human. If the computer is indistinguishable from the human, it passes the Turing...
by Kate Mercer | Mar 5, 2023 | Organisation Culture, Team Development
Many of us discovered during the Covid lockdown something we probably knew all along anyway – face-to-face communication is in many ways ‘better’ than remote communication. While remote communication offers convenience and cost-effectiveness, it cannot match the...
by Kate Mercer | Oct 22, 2022 | Leadership
Have you ever been ‘ghosted’? That potential customer who seemed so interested in doing business with you, then never came back? The job interviewer who seemed so keen, then went silent and stopped returning your emails and calls? The enthusiastic young applicant for...
by Kate Mercer | Feb 20, 2022 | Organisation Culture
Could a family culture be bad for your organisation and your leadership? When you think about your aspirations for your company’s culture, a natural reaction might be to cast around for examples of the kind of ‘feel’ you are seeking. What very often comes to mind is...
