by Kate Mercer | Jun 2, 2017 | Leadership
If you fear a loss of control, you can often end up being aggressive in your behaviour towards others. Here’s why staying cool and logical is the best way to assert yourself. “The difference between successful people and really successful people is that really...
by Kate Mercer | May 16, 2017 | Leadership
Dealing with breakdowns in attitudes, values and behaviour in your organisation is not hard, but it does require skills such as listening, exploring, sharing, communicating. Here’s why, and how, you need to handle these situations before they turn into a crisis;...
by Kate Mercer | May 9, 2017 | Leadership, Organisation Culture
Creating clear, measurable objectives and holding others to account for them is one of the most important practical skills of a leader. There is a real skill to capturing clearly and precisely the essence of what needs to be achieved, while making sure it is easily...
by Kate Mercer | May 3, 2017 | Organisation Culture
Some of the most important work you ever do is done in meetings, so set some clear groundrules to be able to work more effectively together. “Any committee that is the slightest use is composed of people who are too busy to want to sit on it for a second longer than...
by Kate Mercer | Apr 18, 2017 | Organisation Culture
Your job as a leader is to focus on your vision for the business and to learn to talk to people in a way that motivates them to buy into it. Here’s why and how it’s so important. There are good teachers who never write on a blackboard. There are talented...
