You’re Their Leader, Not Their Mate

You’re Their Leader, Not Their Mate

“They don’t treat me like one of the gang anymore.” “I had a friendly chat with Joe over lunch, but nothing’s changed—why?” “I’ve treated them like family, and this is the thanks I get.” “People take advantage of my kindness—it’s so frustrating.” Sound familiar? If...
How Well Do You Listen?

How Well Do You Listen?

Most people do not listen with the intent to understand; they listen with the intent to reply. Stephen R. Covey How well do you listen? Have you in fact ever thought about whether there is any way to listen other than the one that comes naturally to you? Something...
Are you an Operator or a Manager?

Are you an Operator or a Manager?

“I’m an engineer, accountant, software expert – I didn’t sign up for this people stuff.” “Why can’t I just get on with my job without interruptions?” “Management feels so touchy-feely – you’re either good at it, or you’re not.” Do...
Leadership and Your Growing SME

Leadership and Your Growing SME

In the middle, between ‘start-up’ and ‘corporation’, there is another type of business – the second generation ‘scale-up’ organisations. In the UK, these ‘Small to Medium-sized Enterprises’ form more than 99% of all businesses and employ over 12 million people. Your...