by Kate Mercer | Jul 29, 2015 | Leadership
It’s easy to assume that the leaders you admire are effective and successful because of their experience,expertise and knowledge – but this isn’t necessarily so. In everyday life, you draw on two sources of knowledge and information to get through. One source consists...
by Kate Mercer | Jul 27, 2015 | Organisation Culture
“They all want a pay rise – but we’re not making enough money.” “Nobody documents anything – we fly by the seat of our pants.” “I never know what’s going on until it’s an emergency.” Do you sometimes feel like this? There comes a point in an organisation’s early...
by Kate Mercer | Jul 26, 2015 | Leadership
It’s a commonly held view that people either “have what it takes” to be a leader or they don’t – they are born with certain characteristics which fit them to be a leader, and if they don’t have these characteristics, they’ll never make the grade. If...
by Kate Mercer | Jul 24, 2015 | Leadership, Team Development
Everybody’s invoking the word ‘accountability’ now that, following the global financial crisis, the lack of it has become so apparent. It’s a loaded word and a political football in sectors, such as health care and education, crying out for reform. Who should get what...
by Kate Mercer | Jul 22, 2015 | Leadership
We look at where, as a leader, your formal authority ends, and where genuine leadership kicks in, in order to make real changes: Your formal authority cannot create genuine change Change often brings uncertainty, loss, and pain for those it touches – usually the...
