How to influence people and win them over

How to influence people and win them over

These days, success at work is more and more dependent on your ability to influence the people around you. As discussed in a previous blog post on mindsets, you can’t force, persuade, bully or instruct someone into changing their mindset. You have to communicate...
How to resolve a conflict at work

How to resolve a conflict at work

We all face conflict at work. Reactions range from ‘ostrich-like’ avoidance at one extreme to ‘just losing it’ at the other. Here’s a framework to help you move from conflict to consensus. First, it’s useful to distinguish two aspects and deal with these differently:...
How to be a better leader

How to be a better leader

“I’m really tired of all these articles and books telling us what to do to be great leaders. I already know and agree with what they’re saying. I should empower my people, take risks, have a vision, deliver results, be accountable, be service-driven, not ego-driven,...
The UK election and what it all means

The UK election and what it all means

Neil Crofts, on his blog yesterday, posted a really interesting slant on understanding the psychology of the UK elections. Here’s what he has to say: Political parties in the UK are divided along levels of consciousness lines. The differences between them are to...
What is an organisation’s culture?

What is an organisation’s culture?

Have you ever considered how unwritten rules and beliefs influence your behaviour and performance, and consequently the performance of your organisation? You will know many of the rules in your social relationships: ‘So-and-so doesn’t like me to drop in without...