by Kate Mercer | May 27, 2015 | Organisation Culture
On Monday we talked about the origins of the Balanced Scorecard approach, the strategy performance management tool first introduced by Kaplan and Norton in the mid-90s. In today’s post, we’re focusing on the perspectives and implementation of that approach. A Balanced...
by Kate Mercer | May 25, 2015 | Organisation Culture
Back in the not-so-distant past, the world of work seemed a simpler place. Businesses and their employees didn’t seem to worry about targets, annual assessments, metric-driven incentives etc. But then across the pond US organisations started to focus on the goals of...
by Kate Mercer | May 24, 2015 | Leadership
Being an effective communicator is a crucial leadership skill. An entire group, company or organisation will rise or fall to the communication standards of its leaders. A 2009 study by Siemens Communications and SIS International Research found that a company with 100...
by Kate Mercer | May 20, 2015 | Leadership
In my last blog post, I looked at Melanie Greene’s thoughts on what being an Away From or a Towards person meant. Here Melanie explores what these traits can mean for your work, your business, your staff, your customers. Towards People are motivated by results and...
by Kate Mercer | May 18, 2015 | Leadership
Having spent many years working together with businesses of varying sizes, helping leaders and their teams to better strategise and find a more effective path towards success, I was persuaded that I could turn all this knowledge into a business book. I’ll be posting...
