by Kate Mercer | Jun 5, 2015 | Leadership
An article in the Harvard Business Review entitled ‘Authentic Leadership Can Be Bad Leadership’ made the point that you can use authenticity as an excuse for all kinds of bad behaviour, based on your ‘lower’ rather than your higher self! This is so true. Many years...
by Kate Mercer | May 31, 2015 | Leadership
A mindset has the following characteristics: It’s a strongly held belief or conviction. It really feels true to the person with the mindset. The person identifies with, or is attached to the mindset. If you disagree with the mindset, you often trigger negativity...
by Kate Mercer | May 27, 2015 | Organisation Culture
On Monday we talked about the origins of the Balanced Scorecard approach, the strategy performance management tool first introduced by Kaplan and Norton in the mid-90s. In today’s post, we’re focusing on the perspectives and implementation of that approach. A Balanced...
by Kate Mercer | May 25, 2015 | Organisation Culture
Back in the not-so-distant past, the world of work seemed a simpler place. Businesses and their employees didn’t seem to worry about targets, annual assessments, metric-driven incentives etc. But then across the pond US organisations started to focus on the goals of...
by Kate Mercer | May 24, 2015 | Leadership
Being an effective communicator is a crucial leadership skill. An entire group, company or organisation will rise or fall to the communication standards of its leaders. A 2009 study by Siemens Communications and SIS International Research found that a company with 100...
