by Kate Mercer | Oct 20, 2014 | Leadership
For most people, a simple definition of a crisis is “the moment my brain stops functioning.” Your brain evolved in layers. The first, primitive, layer is your “fish brain”, the next, mammalian layer, is the “dog brain”, and finally...
by Kate Mercer | Sep 29, 2014 | Team Development
Are you new to leadership? Whether building a new team or taking on an existing one, you want to make it work. We pinpoint six priorities for new team leaders. It’s not an easy job getting people to work together, particularly if one or more of you are new to the...
by Kate Mercer | May 12, 2014 | Leadership
Negotiating is a valuable skill and inspiration can come from the most unlikely of places. Hostage negotiators, such as those in the police or FBI, are trained to get people to change their minds. The Behavioral Change Stairway Model was developed by the FBI’s...