by Kate Mercer | Jan 5, 2015 | Organisation Culture
There are two groups of factors to take into account if you want to make your organisation as effective as possible and produce outstanding results quickly, efficiently and permanently. These are the ‘internal’ and the ’external’. ‘Internal’ factors include people’s...
by Kate Mercer | Oct 30, 2014 | Organisation Culture
The key to good leadership can be thought of as the creation and keeping alive of a compelling picture of the future state of your organisation. In other words, a ‘Vision’. If, as you read this, your organisation has not provided you with a compelling...
by Kate Mercer | Oct 20, 2014 | Leadership
For most people, a simple definition of a crisis is “the moment my brain stops functioning.” Your brain evolved in layers. The first, primitive, layer is your “fish brain”, the next, mammalian layer, is the “dog brain”, and finally...
by Kate Mercer | Sep 29, 2014 | Team Development
Are you new to leadership? Whether building a new team or taking on an existing one, you want to make it work. We pinpoint six priorities for new team leaders. It’s not an easy job getting people to work together, particularly if one or more of you are new to the...
by Kate Mercer | May 12, 2014 | Leadership
Negotiating is a valuable skill and inspiration can come from the most unlikely of places. Hostage negotiators, such as those in the police or FBI, are trained to get people to change their minds. The Behavioral Change Stairway Model was developed by the FBI’s...