by Kate Mercer | Jun 27, 2017 | Leadership
Are you aware of your inner dialogue, that ‘parrot on your shoulder’? We give you the tools to assess your very own internal critic so you can think more clearly and make better, more informed decisions. “People are always blaming their circumstances for...
by Kate Mercer | Jun 13, 2017 | Leadership
If you think that asking closed questions as a leader will provide you with the right answers, you should think again. Here we look at an alternative mode of questioning, which empowers people to find the answers themselves. “I don’t pretend we have all the...
by Kate Mercer | Jun 2, 2017 | Leadership
If you fear a loss of control, you can often end up being aggressive in your behaviour towards others. Here’s why staying cool and logical is the best way to assert yourself. “The difference between successful people and really successful people is that really...
by Kate Mercer | May 16, 2017 | Leadership
Dealing with breakdowns in attitudes, values and behaviour in your organisation is not hard, but it does require skills such as listening, exploring, sharing, communicating. Here’s why, and how, you need to handle these situations before they turn into a crisis;...
by Kate Mercer | May 9, 2017 | Leadership, Organisation Culture
Creating clear, measurable objectives and holding others to account for them is one of the most important practical skills of a leader. There is a real skill to capturing clearly and precisely the essence of what needs to be achieved, while making sure it is easily...
