As a leader, do you think your role requires you to serve others or others to serve you? As a conscientious person, you would probably answer that leadership means putting the needs of others before your own, and undoubtedly most leaders would like to believe that...
For the last 20 years or more, I’ve operated within what I thought were the more or less universal ‘rules of engagement’ of professional service provision. But increasingly, it seems as though other people don’t know these rules, or are actually operating by a...
Following on from our examination on Monday's post of mindsets and their impact on people's ability to learn new skills, the usual perception is that people either 'have the right mindset' or they don’t, so if they aren’t already effective in their job, the only...
Have you ever wondered how someone you manage, or you yourself, can be remarkably effective in one situation, and completely at sea in another, similar one? With one person, you are consistently persuasive, inspiring and eloquent, while with another you struggle to...
We've discussed before about creating disciplines for becoming ever more authentic and completely yourself. Why then would you ever make a mistake again? Because we all fall short of ideal behaviour, and forget to choose to be great and behave well on a daily basis. I...
Don’t you just love the comfort zone? Most of us do. We look for, strive for and have created products and entire industries to help find and maintain high levels of comfort. You’ll find this desire for the comfort zone in all areas of life – physically, mentally,...
Here at Leaders Lab we talk often about why effective communication is key to achieving a successful company culture, one created and formed by its business owners and senior executives. Below are four tips to help get you started on evaluating, and possibly improving...
The next time you’re juggling options - which friend to see, which house to buy, which career to pursue - consider the action of Xiang Yu, a Chinese general who took his troops across the Yangtze River into enemy territory and performed an experiment in decision...
On the subject of how your age and generation affects your world view, and consequently your relationships in and out of work, here's a great guest blog from David Shindler, who writes and consults on employability: How do you react when someone says to you ‘you...
Here's a guest blog post from my good friend, John Gloster-Smith, on the topic of giving positive feedback: What does it take to praise or appreciate people? Sometimes quite a lot, it seems. Apparently 7 out of 10 UK workers feel that their employers take their...
Find fresh ideas and approaches to resolve your business issues, make a noticeable difference in your performance, and achieve long-term goals.
Find fresh ideas and approaches to resolve your business issues, make a noticeable difference in your performance, and achieve long-term goals.