Here are six dimensions of automatic listening: 1. Unending assessment about everything and everyone: Do I agree or disagree? Do I like it or not? Is it right or wrong? Can I use it or not? And, does it fit with and confirm what I already know? We have opinions and...
It's rare that a month goes by without yet another high-profile leader being caught in the media spotlight and taking a walk of shame. These talented leaders were highly successful in their respective fields and at the peak of their careers. This makes their behaviour...
Have you ever been a part of a company’s failed attempt to boost quality, merge with another company, restructure the business or improve company culture? Chances are that as a leader, you have experienced at least one of these situations. As one of the many aspects...
Have you noticed that some of the great stuff you want to achieve in business is not easily measured? It’s easy to measure quantities: of money, production, sales calls, numbers of time the phone rings before it’s answered, and because it’s easier, businesses tend to...
Have you ever wondered why the training you get on some courses, however interesting and entertaining, doesn’t ‘stick’? How many course folders have you got gathering dust on your office shelves? And how much of the content can you recall, or more importantly,...
It's a common mistake to think leadership is defined by formal authority – a ‘perk’ that comes with your job title. But formal authority is overrated as a route to imposing your will on others! Many senior leaders and managers are so task oriented that they put the...
The most common misconceptions about leadership influence your way of thinking about yourself, your life and your everyday challenges. Do you recognise yourself in the following? “Leadership means dominating others” Your influence as a leader depends on many factors...
Communication skills are critical to being an effective leader, but they are seldom the reason people are promoted to leadership positions. Even the most personable and engaging leaders can benefit from knowing more about how to strategically use communications to...
It’s easy to blame external circumstances when you get stopped – your manager, lack of time, a change in the market... But if anything really stops you short in life, it's likely to be a self-limiting belief: a thought about yourself, reinforced by emotion. An event...
Many executive coaches offer telephone coaching to their clients, and it can be very effective. If time and place are an issue it is often very helpful to be able to have a telephone call with your coach. But from a personal point of view, I far prefer working with my...
Find fresh ideas and approaches to resolve your business issues, make a noticeable difference in your performance, and achieve long-term goals.
Find fresh ideas and approaches to resolve your business issues, make a noticeable difference in your performance, and achieve long-term goals.