If you think that asking closed questions as a leader will provide you with the right answers, you should think again. Here we look at an alternative mode of questioning, which empowers people to find the answers themselves. “I don't pretend we have all the answers....
If you fear a loss of control, you can often end up being aggressive in your behaviour towards others. Here's why staying cool and logical is the best way to assert yourself. “The difference between successful people and really successful people is that really...
Has anyone seen my moral compass? This article looks at why now, more than ever, we need to have integrity. It sometimes feels like someone’s torn up the rule book. With internet and social networking, it’s possible that everything we do can be recorded and broadcast....
Dealing with breakdowns in attitudes, values and behaviour in your organisation is not hard, but it does require skills such as listening, exploring, sharing, communicating. Here's why, and how, you need to handle these situations before they turn into a crisis; it's...
Creating clear, measurable objectives and holding others to account for them is one of the most important practical skills of a leader. There is a real skill to capturing clearly and precisely the essence of what needs to be achieved, while making sure it is easily...
Empowerment includes preparing people to take control. In this guest blog post from Dan Rockwell, he looks at questions and topics for employees to use in one-to-one meetings where they can control the agenda. To empower people, you must give them some control....
What’s your concept of being a leader? One of the gang? Aloof and dictatorial? Stand back and let them get on with it? We give you pointers on how to develop your own effective leadership style. We often find ourselves modelling our leadership on past experiences of...
As a leader, it’s your job to decide what kind of behaviour you would like in your organisation. But how do you find your own style as a leader and set the tone for everybody who works with you? Here, we look at different styles of business leaders and explore the...
When you’re in a crisis should you follow your instinct? This article looks at 4 situations where you need to do just that, and gives you tips on how to improve your intuition. Developing your instinct What are the types of situations where you need to rely on your...
Evidence supporting the economic benefits for organisations with happy employees is overwhelming. So how to do you start to create a happy, healthy working culture? Here are some handy pointers. Many people we meet work in not-very-happy organisations whose leaders...
Find fresh ideas and approaches to resolve your business issues, make a noticeable difference in your performance, and achieve long-term goals.
Find fresh ideas and approaches to resolve your business issues, make a noticeable difference in your performance, and achieve long-term goals.