Are you plagued with people bringing you issues to sort out? Do you find you are interrupted one minute by somebody complaining about their inability to get an answer from some other department or outside agency, the next by somebody bemoaning the inability of other...
What do you do when one of your best fee earners walks into your office, hands you his resignation and tells you he has accepted a job with your competitor? This happened to a client of ours recently and during the course of their subsequent conversation he offered to...
Let’s imagine you go to the doctor with a pain all across your lower back and down your left leg. When you go into the doctor, you sit down and say, ‘I know exactly what I need, Doc. I’ve got this pain; if you’ll just do me a prescription for these specific named...
Do you worry that one of the reasons you won’t meet your targets is because your team doesn’t behave like a team? Do you feel that you’re constantly on the back foot and unsupported by a group of people who are divisive, won’t share information with each other and...
Do you find yourself complaining that you spend much of your time ‘firefighting’? It’s seems to be one of the diseases of the busy times we live in. But what do we mean by ‘firefighting’ – and if it’s such a problem, why don’t we just stop doing it? Firefighting is...
elle is a bespoke coaching and networking programme developed by The Legacy List (now Foundation for Future London) in collaboration with Leaders Lab to inspire the next generation of women creative leaders in East London. The first phase ran between October 2014 and...
Do you sometimes wonder if you are talking to yourself? You give instructions or make requests. People say, ‘yes, I’ll do it’ – and then they don’t. Or they do something totally unexpected and not what you wanted at all. Assuming that most people come to work to do a...
In any organisation you would expect (and indeed want) a healthy turnover of staff. But if you start to lose your best people your business will suffer, especially if these people are enticed away by your competitors. Your best people are your biggest asset. If you...
A recent client we worked with is a premium property brand that helps their clients buy, sell, let and rent all over the world. The directors had identified that there were some Heads of Office who, although effective in producing results, tended to do this by their...
One thing we’ve noticed in our work is that the pub (or the wine bar) seems to loom pretty large in amateur theories of management. Problems with someone’s performance? Have a chat over a swift half after work one evening. Someone seems to be upset and complaining a...
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.