Do you sometimes wonder if you are talking to yourself? You give instructions or make requests. People say, ‘yes, I’ll do it’ – and then they don’t. Or they do something totally unexpected and not what you wanted at all. Assuming that most people come to work to do a...
In any organisation you would expect (and indeed want) a healthy turnover of staff. But if you start to lose your best people your business will suffer, especially if these people are enticed away by your competitors. Your best people are your biggest asset. If you...
A recent client we worked with is a premium property brand that helps their clients buy, sell, let and rent all over the world. The directors had identified that there were some Heads of Office who, although effective in producing results, tended to do this by their...
One thing we’ve noticed in our work is that the pub (or the wine bar) seems to loom pretty large in amateur theories of management. Problems with someone’s performance? Have a chat over a swift half after work one evening. Someone seems to be upset and complaining a...
Do you sometimes feel like a referee? Do you find people come to you with complaints about how other colleagues or other departments have let them down? Do all the little niggles of business life somehow seem to end up at your door, so you feel the weight of people’s...
Do you ever wonder why you’ve tried everything, and yet the people who work in your organisation still don’t seem to feel the buzz? You’re excited by the way your business is going – why aren’t they? You look forward to the annual state of play meeting – they see it...
Are you having trouble with people in your organisation finger-pointing and complaining about other individuals or departments? Just waiting for instructions and not thinking for themselves? Or seeming demotivated, just going through the motions? A natural and easy...
“All I seem to do is fire-fight” “I never get round to doing important long-term planning” “Someone is always knocking on my door needing something” “Work seems to be one emergency after another” Do these phrases sound familiar to you? Here’s how we addressed these...
In marketing our services to businesses large and small, I’ve noticed something interesting – there’s a widespread confusion of ‘organisation development’ with ‘HR’. Organisation development (OD) is the process of building an organisation as a whole. OD specialists...
High performing teams did not start out that way. A team in its infancy is little more than a group of people working alongside each other, with a vaguely common purpose. The stages in the cycle of team development are often referred to as forming, storming, norming...
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.