We came across this recent article by Jose-Pedro Martinez at Blue Steps on implementing successful change management through communication and which is worth posting: Have you ever been a part of a company’s failed attempt to boost quality, merge with another company,...
Teamwork has become the default way of working in organisations. Many of us have a long-lasting romance with teams, yet we rarely stop and question the assumptions. Like breathing, we just do it. Is teamwork still a safe bet or is it ‘last century’? The benefits of...
On Monday we talked about the origins of the Balanced Scorecard approach, the strategy performance management tool first introduced by Kaplan and Norton in the mid-90s. In today’s post, we’re focusing on the perspectives and implementation of that approach. A Balanced...
Back in the not-so-distant past, the world of work seemed a simpler place. Businesses and their employees didn’t seem to worry about targets, annual assessments, metric-driven incentives etc. But then across the pond US organisations started to focus on the goals of...
“I’m really tired of all these articles and books telling us what to do to be great leaders. I already know and agree with what they’re saying. I should empower my people, take risks, have a vision, deliver results, be accountable, be service-driven, not ego-driven,...
Have you ever considered how unwritten rules and beliefs influence your behaviour and performance, and consequently the performance of your organisation? You will know many of the rules in your social relationships: ‘So-and-so doesn’t like me to drop in without...
In this blog we talk a lot about culture, change and mindsets. So are we saying that if you want to produce effective change in your team or organisation, all you need to pay attention to is the attitudes, values and beliefs of yourself and the people you work with?...
On the subject of key concepts or models that can make the biggest difference to the way you run your business, here’s a thought: the likelihood is that you have great technical skills, and quite possibly great social skills. But do you have the skills in place that...
You have probably never focused as tightly on driving revenue and reducing costs as you do today. People in business are working under great pressure; job security is a thing of the past; and the only thing that really seems to matter is ‘making the numbers’. As a...
On January 28, 1986, the space shuttle Challenger blasted off. Seventy-three seconds later, millions of people watched as the rocket disintegrated in a fiery explosion, and the capsule plunged back to Earth. The death of all seven crew members, particularly teacher...
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.
Find out how to create and manage a brilliant culture that underpins a truly successful growing business.