You’ve built a solid business. The product works. The clients are happy. The numbers are moving in the right direction. From the outside, it’s going well. So why does it feel harder than it should? The team’s not quite coming together the way you hoped. You’re seeing...
Are you plagued by complaints from your team members about others? Do you find they expect you to do something about ‘personality clashes’? Like these..? He’s making my life a misery, looking over my shoulder and meddling in my work She can’t be trusted to do her job...
Many of us discovered during the Covid lockdown something we probably knew all along anyway - face-to-face communication is in many ways ‘better’ than remote communication. While remote communication offers convenience and cost-effectiveness, it cannot match the...
Many of our clients have concerns about tensions in their team. Sometimes there is open conflict for all to see - there are raised voices, nasty gossip and obvious finger-pointing. But more often, the bad feelings are below the surface, and those unspoken tensions are...
Here is why none of these will make your team more accountable or more collaborative, and what you need to do instead. The last two years of the pandemic have upended the traditional model of ‘work’ for nearly all our clients. As the dust settles, and business...
The best teams go with the ‘flow’. How can leaders make sure their teams are set up in this way? A ‘flow state’ is the mental state described in positive psychology, where someone who is performing a particular activity is so fully absorbed, energised, and focused...
Take a look at job descriptions in almost any organisation. You’ll find they’re broad statements of areas of responsibility or lists of activities. Job descriptions like this are concerned with activity rather than output, and fuel the culture of ‘hard work’ and long...
The best way to train your staff to really work as a team, so you're tackling the real issues you have as a leader. Kate Mercer explains... Who do you call if a pipe is leaking? A plumber, right? You don’t call an electrician. And when he turns up, you don’t expect...
As a leader, it’s your job to spot what’s going right. To do that, you must habitually make it your business to find out. We give you five good reasons why positive feedback is so important. So what should you do if something has gone right? You should start by...
To improve collaborative working, you need all parties to really listen to one other. Check out this article for three steps to better collaboration. You’re not going to like this! Collaboration happens when one person listens to another: unconditionally - without...
Learn how you and your team can collaborate to raise your game, improving your results and your experience of working together.
Learn how you and your team can collaborate to raise your game, improving your results and your experience of working together.