These are some critical underlying drivers of sustainable business success:
Performance:
- Underperformance is not tolerated
- People never make excuses for underperformance
- We don’t waste time doing irrelevant things
- The results of the business are in line with its strategy
- Only activity which supports the strategy is recognised and rewarded
Strategy:
- Everyone knows where the company is going
- Everyone shares the strategy concisely and compellingly
- Everyone believes it is achievable
- People are personally excited about it
- It is translated into practical steps which are owned by specific individuals
…and Culture:
- We proactively develop our culture when our strategy changes
- People always demonstrate our stated company values
- Everybody loves coming to work
- The company’s culture is managed as explicitly as the financials
- People never whine and finger-point
- People’s primary focus is delivering great service
Now Ask Yourself…
- To what extent can you say these things of your organisation?
- Do they work for you? Would you add anything? Change anything?
- How many of your personal performance objectives are targeted towards improving these or similar areas?
- How much time do you spend in a week, alongside driving for top- and bottom-line results, on developing your organisation?
- Is there an imbalance?
- And what would you like to do about it?
Send us your comments – we’d love to hear your feedback!
About The Author: Amanda Baines
Amanda has a passion for turning ‘average’ into ‘excellent’. She delivers outstanding results through her dynamic coaching, consultancy and facilitation, producing organisations which maximise everyone’s potential and in which everyone plays to their strengths.
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