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What’s in it for me? The rise of the entitled employee in SMEs

What’s in it for me? The rise of the entitled employee in SMEs

by Kate Mercer | Jan 28, 2019 | Organisation Culture

When can I expect promotion? How much will my next pay rise be? Can we have better social and leisure facilities? How much will you pay me for taking on more responsibility? Does it sometimes seem that your employees expect your company to deliver ever more and better...
Can you hold your team members to account? How to adapt your leadership style to manage different levels of accountability

Can you hold your team members to account? How to adapt your leadership style to manage different levels of accountability

by Kate Mercer | Jan 14, 2019 | Leadership

By managing individual team members’ expectations, and keeping a bird’s eye view of the process, you’ll be able to juggle different levels of accountability in your team and achieve the targets and results you want. Watch out, though, as it all starts with you… What...
Accountability vs responsibility

Accountability vs responsibility

by Kate Mercer | Apr 5, 2018 | Organisation Culture, Team Development

Take a look at job descriptions in almost any organisation. You’ll find they’re broad statements of areas of responsibility or lists of activities. Job descriptions like this are concerned with activity rather than output, and fuel the culture of ‘hard work’ and long...
The biggest problem with bonus, and 5 ways you can fix it

The biggest problem with bonus, and 5 ways you can fix it

by Amanda Baines | Nov 14, 2017 | Organisation Culture

We suggested recently that it might be a good time for you to take a long hard look at your organisation’s bonus scheme. Instead of motivating, engaging and rewarding staff for great performance and accountability, the bonus culture can get in the way, encouraging a...
Businesses just grow organically – there’s no need for structure, surely…

Businesses just grow organically – there’s no need for structure, surely…

by Kate Mercer | Oct 24, 2017 | Organisation Culture

In my last article I wrote about the trap of over-engineering your organisation as it grows, in the mistaken assumption that people and systems designed for third generation (3G) organisations will automatically be right for your larger 2G organisation. Equally...
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Recent Posts

  • Back-to-School for Grown-Ups: why founders need more than grit to grow
  • The Hidden Prison: how your mindset controls your business success
  • The Critical Moment Every SME Owner Faces (and why your top performer could be undermining your business)
  • Beyond Branding: What kind of Organisational Soul are You Nurturing?
  • Coaching for Organisational Change

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