by Kate Mercer | Mar 1, 2026 | Organisation Culture
In any organisation, a certain amount of staff turnover is healthy. People move on, lives change, ambitions shift – it’s normal. But when you start losing your best people, especially to competitors, the impact is felt quickly and deeply. Energy drops, knowledge...
by Kate Mercer | Dec 15, 2016 | Leadership
If there’s one thing we’ve noticed time and time again when working with different organisations, it’s this: the higher you move up the ranks, the fewer people you have to talk with who can connect with what matters to you in your leadership role. Normal though this...
by Amanda Baines | Nov 7, 2016 | Leadership
Why aren’t you coaching your people? Here are seven top tips on how to do it well and get the best out of your staff. A solid coaching relationship has 3 key elements:- Autonomy Shared responsibility Building new skills Do you shy away from coaching because...
by Amanda Baines | Jun 30, 2016 | Leadership
What are you at work – a coach, a counsellor or a mentor? This article takes a brief look at these three very different roles and explains why it’s critical that you understand what you’re doing. The words coaching, mentoring and counselling are used very freely...
by Kate Mercer | Apr 17, 2015 | Leadership
Leadership skills can be learned, though along the way you may have to rethink your conception of what a great leader actually does, and overcome discomfort and anxiety in order to raise your game. One of the most uncomfortable facts is that great leadership is not...
