by Kate Mercer | Feb 15, 2015 | Organisation Culture
The purpose of your organisation culture should be to support the delivery of the strategic objectives. It should be consciously changed whenever the strategic objectives change. But how often over the last few years have you rewritten your strategic objectives and...
by Kate Mercer | Feb 9, 2015 | Leadership
When do you put your trust in people? Ask around, and many people will say, “I trust people when they’ve proved they can be trusted”. Others give The Enlightened Response: “I trust people until they let me down”. Which is your stance? Either...
by Kate Mercer | Jan 14, 2015 | Leadership
As a leader, you wield the influence to improve a team member’s job performance, to change how they think, to even persuade someone to discard a harmful habit. But your communication methods can stall your progress as a leader. Here are nine reasons and ways to...
by Kate Mercer | Jan 12, 2015 | Leadership, Organisation Culture, Team Development
In many organisations we visit we see meetings where people arrive late, and unprepared for the topics to be discussed. Often, people openly check their emails on their phones or laptops during meetings, or even answer their mobile and leave the room for a while to...
by Kate Mercer | Jan 5, 2015 | Organisation Culture
There are two groups of factors to take into account if you want to make your organisation as effective as possible and produce outstanding results quickly, efficiently and permanently. These are the ‘internal’ and the ’external’. ‘Internal’ factors include people’s...
