by Kate Mercer | Aug 9, 2015 | Leadership
Here’s a guest blog post from my good friend, John Gloster-Smith, on the topic of giving positive feedback: What does it take to praise or appreciate people? Sometimes quite a lot, it seems. Apparently 7 out of 10 UK workers feel that their employers take their...
by Kate Mercer | Aug 7, 2015 | Leadership
A natural consequence of believing leadership myths 1 and 2 – that it requires special qualities, skills, expertise and knowledge to be a leader today – is that there appears to be a shortage of the right kind of people. Andif you believe that leadership...
by Kate Mercer | Jul 13, 2015 | Leadership, Organisation Culture
Where is your organisation ‘located’? I don’t mean its geographical location, its files or its products and services. I’m asking where your organisation is ‘located’ in your mind and the minds of your colleagues, customers, competitors and suppliers. All organisations...
by Amanda Baines | Jul 9, 2015 | Leadership
Here are six dimensions of automatic listening: 1. Unending assessment about everything and everyone: Do I agree or disagree? Do I like it or not? Is it right or wrong? Can I use it or not? And, does it fit with and confirm what I already know? We have opinions and...
by Kate Mercer | Jun 26, 2015 | Leadership
It’s a common mistake to think leadership is defined by formal authority – a ‘perk’ that comes with your job title. But formal authority is overrated as a route to imposing your will on others! Many senior leaders and managers are so task oriented that they put...
